Home › Forums › Guestbook Add-On › Critical error with Elementor – conflict?
Tagged: blank page, Elementor
- This topic has 7 replies, 2 voices, and was last updated 1 year, 2 months ago by Christiane Pidde.
14 January 2022 at 07:31 #6530
we’ve installed the free plugin plus the addons plugin on our WordPress installation. All pages we use the slider widget on work fine. The page where we have placed the shortcode on to display the full guest book and write an entry produces a critical error in the Elementor backend editor, and displays the header plus a blank page in frontend. When deactivating the addons plugin, all pages work correctly, however (of course) the stars are not displayed. That’s why we would like to have the addons activated.
Christiane14 January 2022 at 12:12 #6548
There are a few other reports about Elementor. I have never been able to reproduce them and I cannot even guess what the issue is :)
Sure, that’s no problem at all. It’s a dev environment. Sent you login details through the contact form.
I’ve enabled the addons and you can see the “blank page” here: https://kb5028.kaybe.dev/contact
If you try editing this page with Elementor, you get the critical error.
When disabling addons plugin, it works fine.
Christiane14 January 2022 at 12:48 #6551
Ah, that is even a PHP error it seems.
I am sorry to say, I prefer not to have logins on websites for support. At the support forum at wordpress.org I would get into problems with that.
Is it possible for you to check the error log of PHP? Or alternatively, to enable debug settings for displaying errors?
Marcel14 January 2022 at 14:04 #6560
Sorry – no problem.
AH01071: Got error ‘PHP message: PHP Warning: Undefined variable $entry_idss in /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-content/plugins/gwolle-gb-addon/frontend/gb-starrating-average.php on line 29PHP message: PHP Fatal error: Uncaught TypeError: array_map(): Argument #2 ($array) must be of type array, null given in /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-content/plugins/gwolle-gb-addon/frontend/gb-starrating-average.php:29\nStack trace:\n#0 /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-content/plugins/gwolle-gb-addon/frontend/gb-starrating-average.php(29): array_map()\n#1 /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-content/plugins/gwolle-gb-addon/frontend/gb-starrating-average.php(95): gwolle_gb_addon_get_meta_ratings()\n#2 /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-content/plugins/gwolle-gb-addon/frontend/gb-starrating-average.php(154): gwolle_gb_addon_starrating_average()\n#3 /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-content/plugins/gwolle-gb-addon/frontend/gb-starrating-average.php(135): gwolle_gb_addon_starrating_average_html()\n#4 /var/www/vhosts/kb5028.kaybe.dev/httpdocs/wp-includes/class-wp-hook.php(303): gwolle_gb_addon_starrating_average_hook()\n#5 /var/www/vhosts/kb5028.kaybe.dev/htt…’14 January 2022 at 14:45 #6563
Oh wow, a stupid type.
I will bring out a fix.14 January 2022 at 15:00 #6567
Version 2.2.1 should be available to download.
Thank you for your feedback and very sorry for this silly mistake.
Marcel21 January 2022 at 17:14 #7214
Sorry for the late reply. I can confirm, all working now. Thanks so much for your week response and help.
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