FAQ

What Payment methods are supported?

PayPal is supported as the default Payment Gateway.

Credit Card is supported through PayPal. Just do the normal checkout and you will arrive at the PayPal payment page. You should be able to select to pay with Credit Card there.

For Bank Transfer, if that is the only payment option you have, please contact me privately through the contact form on this site. We should be able to work that out.

Do I have access to updates?

Yes, you should :)
When there is an update for the Add-On, I will publish that here. If you bought it previously then you can also download an update. There is no yearly recurring payment needed.

What if I bought it at MOJO previously?

I don’t have any access to user data on MOJO Marketplace. Therefore I don’t have any idea who bought the Add-On and who didn’t.
If you bought it at MOJO before, you can still download version 2.0.0 from MOJO to be compatible with Gwolle 4.0.0.
I don’t find it unreasonable that you might have to re-buy it here on my own webshop in the future, for just $ 9 it will not kill anyone.

How do I install the plugin?

1. Go to Dashboard > Plugins, then click on “New Plugin”, then click on “Upload Plugin”.
2. Select gwolle-gb-addon-2.0.1.zip to upload (or any newer version you bought).
3. Activate the plugin.
4. Navigate to Dashboard > Guestbook > The Add-On and select the options you want.

How do I download an update?

1. At ZenoWeb webshop, log in and browse to Purchase History.
2. Select “Gwolle GB: The Add-On”.
3. At the Download section, click on the download link.
4. Now you are downloading the zipfile with the plugin.

How do I update the plugin?

There are different ways to update to a new version of the Add-On.

First option:

  1. Go to Dashboard > Plugins.
  2. Deactivate and remove the add-on.
  3. Then follow to Installation instructions for the new version. No settings will get lost.

Second option:

  1. Unzip the plugin zipfile on your local computer.
  2. Upload it with FTP to your /wp-content/plugins folder. You can use a program like Filezilla for this.

Third option:

  1. Install a plugin to enable updates from zip files.
  2. Plugin: Update Theme and Plugins from Zip File.
  3. Then follow to Installation instructions for the new version. No settings will get lost.

How do I add a custom field to the form?

You can go to Dashboard > Guestbook > Add-On.
You will see a settingspage with settings for the form. Here you can add a new field to the form, click on ‘Add new field’.
On the next tab are the reading settings where you can configure where the filled in field will show up for each entry.

Will users get tracked if Social Media sharing is enabled?

No, the sharing icons use links to the sharing pages, not the icons that get loaded from those Social Media companies.
Only when people do share, do they get tracked.

Which SEO/Sitemap plugins are supported?

The preview and submit do nothing.

If you check in your development tab for network, you might see a reply with saved:null. This can happen when you entered some strings in the string replacement settings that are also part of the html. For example, if you enter as old string entry and new string review, this error will occur.
Please be carefull which strings you want replaced.

Which PHP versions is this plugin compatible with?

This plugin is compatible with PHP 5.3 up to PHP 7.4.